Vertical Phone Systems

Vertical Communications is a leader in IP business phone systems. The Company is focused on the small-to-medium business (SMB) marketplace while also servicing a number of high-profile national product and service retailers. Vertical’s solutions redefine the role that telephony plays in business by delivering voice communications systems with easy-to-use integrated applications that dramatically increase customer productivity and efficiency while reducing costs.

With a current installed base of over 200,000 customers and approximately $100 million in annual revenue1,Vertical is one of the largest telephony vendors in North America. Vertical’s InstantOffice®, TeleVantage®, Comdial® and Vodavi® brand products have won numerous awards and have been consistently cited for delivering measurable value to customers.

Vertical Phone System Products

Vertical SBX IP 320

The Vertical SBX IP 320 integrates easily with existing networks, supporting a variety of phone types including digital, analog, IP phones, softphones, and Wi-Fi phones for mobile users. Our pre-configured database templates make installation a breeze. Add users or change settings simply by using PC software. It’s a flexible system that can be administered through digital phone, modem or LAN — even via remote connection. Vertical phone systems are also easy to use. You empower employees to use its range of phone features thanks to an easy navigation pad and LCD feature menus. Ultimately, the SBX IP 320 lets you focus on running your business, not your telecom system.

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Downloads:

• User Guide
• Programming Guide
• Brochure

Vertical Wave 500

Vertical's Wave IP Voice System delivers business telephony and applications that can increase employee productivity and reduce operating costs for businesses of any size - from small single site businesses to larger multi-site enterprises. Wave IP integrates desktop and enterprise applications with voice communications in a streamlined system that is easy to deploy and manage.

The Wave IP 500 system, for branch and small offices, offers a modular design, unique Applications Inside(tm) architecture, extensive family of supported endpoints and powerful management tools.

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Downloads:

• Brochure
• Data Sheet
• Viewpoint

Vertical Wave 2500

Vertical Wave is the result of more than two years and millions of dollars of research and development investment by Vertical Communications, a leader in next-generation IP telephony solutions. Based on proven technologies that have met the needs of demanding customers like CVS/pharmacy, Staples and Apria Healthcare, and featuring a range of brand-new capabilities. The Wave is a Fully IP based solution but it also offers connectivity to traditional telephone endpoints as well.

The Wave provides outstanding value in the core business applications you need today, such as desktop call management, unified messaging, call recording, fax and auto attendant. Lets you selectively run advanced applications to address future business opportunities and improve customer service, such as self-service interactive voice response (IVR) applications and contact center — without costly additional servers. Supports thousands of sites but is easy to manage, reducing administrative time and costs.

Centralized Monitoring and Mangement is core to the Wave platform. Verticals Global Manager software allows Intellisys and your staff to centrally Manage 1 to thousands of Wave systems centrally. Can you imagine pushing out updates and configurations to all of your remote sites at the touch of a button. Receiving central backups, SMDR, and data reporting, error notification and more. No other platform on the market offers such a powerful centralized management tool for multisite applications!.

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Downloads:

• Brochure
• Datasheet
• Viewpoint

Vertical TeleVantage

With its best-in-class IP telephony and feature-rich functionality, Vertical's TeleVantage internet telephony phone system unlocks the hidden potential inside your existing phone system, helping your people and your business work more responsively, productively and profitably. TeleVantage offers a full complement of rich features that help your employees work more efficiently.

Users can instantly locate and check the status of co-workers, initiate conference calls or access contact information, so they spend less time searching for numbers and transferring calls. Sophisticated "find me" call routing capabilities ensure that your employees receive important calls at any time, and in any location. Voicemail messages are consolidated within a single account for quick, easy retrieval and response. Your team can record and store voice messages or live conversations, and create personalized, targeted voice and broadcast messages that save time and enhance communication. With TeleVantage's award-winning point-and-click interface, employees can quickly and easily take advantage of everything the system has to offer.

Custom Applications are at the core of the Wave and TeleVantage Platforms. Intellisys on staff programmers can assist you with custom integrations to your CRM systems. From simple screen pops to advanced IVR applications, TeleVantage and Intellisys will bring you a new level of productivity through integrated applications that will save time and money.
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Downloads:

• Brochure
• User Guide
• Call Classifier
• Call Center Scoreboard
• Contact Center
• Conference Manager
• Enterprise Manager

Contact Us to learn which Vertical Phone System is right for you